Privacy Policy

Effective Date: June 16, 2026

Welcome to Innovoqi (\”Company,\” \”we,\” \”us,\” or \”our\”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website en.innovoqi.com.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide when you fill out a contact form, request a product quote, subscribe to our newsletter, or communicate with us. This may include your name, email address, phone number, company name, and job title.

1.2 Information Automatically Collected

When you visit our Site, certain information is automatically collected:

  • Log Data: IP address, browser type, pages visited, time and date of visit, referring URL
  • Device Data: device type, operating system, screen resolution
  • Cookies and Tracking Technologies to enhance browsing experience and analyze Site usage

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process business transactions and fulfill product/service requests
  • Send administrative information and support messages
  • Send marketing communications (only where you have provided consent)
  • Improve our Site and services through analytics
  • Comply with legal obligations and protect our legal rights

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal information includes:

  • Contract Performance: processing necessary to fulfill a contract with you
  • Legitimate Interests: processing necessary for our legitimate business interests
  • Legal Obligation: processing necessary to comply with applicable laws
  • Consent: where you have given explicit consent for a specific purpose

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Service Providers: trusted vendors who assist in operating our Site, contractually bound to protect your data
  • Legal Requirements: when required by law or valid government requests
  • Business Transfers: in the event of a merger, acquisition, or asset sale

5. International Data Transfers

Your information may be transferred to countries other than your residence. Where required by GDPR, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in, understand how visitors interact with our Site, and deliver relevant content. You can control cookie settings through your browser. Disabling cookies may affect Site functionality.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes in this Privacy Policy, or as required by law. When no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right of Access: request a copy of personal data we hold about you
  • Right to Rectification: request correction of inaccurate data
  • Right to Erasure: request deletion of your personal data
  • Right to Restrict Processing: request we limit how we use your data
  • Right to Data Portability: receive your data in a machine-readable format
  • Right to Object: object to processing based on legitimate interests
  • Right to Withdraw Consent: withdraw consent at any time

To exercise these rights, contact us using the details in Section 11. We respond within 30 days. You may also lodge a complaint with your local data protection authority.

9. Data Security

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security assessments to protect your personal information. However, no Internet transmission method is 100% secure.

10. Children’s Privacy

Our Site is not directed to children under age 16. We do not knowingly collect personal information from children. If you believe your child has provided us with information, please contact us immediately.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy:

Innovoqi Technology Co., Ltd.
Email: privacy@innovoqi.com
Website: https://en.innovoqi.com/contact/

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes are indicated by the revised \”Effective Date\” at the top. Your continued use of the Site after changes constitutes acceptance of the updated policy.